An administration fee will be deducted from your refund amount should your order be refunded. The administration fee varies according to the delivery or store pick up option that you have selected.
| Delivery Method | Fee (Whichever Higher) |
| Store Pickup / Locker Pickup | 4% or S$2.00 |
| Standard Delivery / Free Standard Delivery | 4% or S$5.00 |
| Extra Large / Heavy Item Delivery | 4% or S$20.00 |
| Express Delivery |
4% or S$20.00 |